Frequently Asked Questions

Q1: I only have one image. Can you make it?

Yes. Send your reference image, size, and intended use. We will evaluate feasibility and quote image-to-3D plus printing.

Q2: How long does it take?

Usually 2-7 days depending on size, complexity, and queue. Rush handling is available.

Q3: How is pricing calculated?

Pricing is based on modeling time, size, material, print time, post-processing, and lead time. We provide an initial range first.

Q4: Is there a minimum order quantity?

No. One piece is accepted for custom or trial production.

Q5: Can I request revisions?

Yes. Each plan includes a defined number of minor revisions. Extra revisions are quoted before work continues.

Q6: Can I preview before production?

Selected plans include 3D preview before final production.

Q7: What delivery methods are available?

Local meetup and shipping are available. Shipping fee is charged separately.

Q8: What if there is an issue with the final product?

If it is caused by production error, we provide reprint or correction based on the case.

Q9: Which file formats do you support?

Common formats include STL, OBJ, and STEP, depending on the project.

Q10: I am new to 3D. What is the easiest way to start?

Send 3 pieces of information: reference image, size, and intended use. We will guide you through the rest.